Payment Options – NDIS
To utilise your NDIS Plan with us please use these steps:
1. Check you have funding for Capacity Building – Improved daily living in your NDIS Plan.
2. Check your Funding Type:
Self Managed - accepted
Plan Managed - accepted
Agency Managed – not accepted
3. Consider your needs –
Therapy
Psychology
Occupational Therapy
Speech Pathology
Physiotherapy
Assessments
Functional Capacity Assessment
Home and Living Assessments (SIL, ILO)
Sensory Processing Assessment
Speech Assessments
Physiotherapy Assessments
Plan Review Reports
4. Contact us detailing your needs and send through your NDIS plan
5. At your first appointment, discuss your goals, the cost to your plan and sign a service agreement with your clinician.
Spectrum services charges the rates listed as per the NDIS Pricing Arrangements and Price Limits 2025-26.
NDIS Cancellation Policy
We understand that unexpected things happen, and we do ask to please let us know as soon as possible if you are unable to attend.
To be fair to all clients and our clinicians and maintain our service quality, we require a cancellation fee policy agreement before entering our service.
Your appointment and wellbeing are important! If you must cancel your appointment, it is respectfully asked you provide 2 full business days notice. Failure to cancel outside the 2 business days notice period or attend an appointment will result in a 100% cancellation fee.
Why We Charge a Cancellation Fee?
When appointments are missed or cancelled within two business days, it affects three people:
You - Missing sessions can hinder your progress as you're not receiving the support you've engaged us for.
Others in Need - Late cancellations mean we can't offer slots to others on our waiting list who could benefit.
Our Clinicians - Our team invests time preparing for your sessions, and unused appointments affect their schedules and results in a loss.
